Revolutionizing DTC Operations

Stateset is the operations platform for DTC merchants, warehouses and developer partners.

Streamline Returns

Efficiently manage your returns and warranties with our all-in-one operations platform. From reverse logistics to label printing and replacement processing, Stateset simplifies workflows, empowering you to focus on growing your revenues.

Enhance Customer Experience

Deliver intelligent customer notifications throughout the post-purchase journey. Our event-driven system keeps your customers informed at every step, fostering trust and loyalty while reducing support overhead.

AI-Powered Customer Support

Leverage the advanced capabilities of our GPT-4-backed AI Chat for automated responses that enhance the support experience. By harnessing your FAQ and customer data, our AI Chat streamlines customer inquiries, improving response time and overall satisfaction.

Simplify Refunds

Say goodbye to manual refund calculations. With Stateset, you can automate the refund process based on order history, accelerating the entire process and elevating your customer experience.

Consolidate your operations tech stack into one all-encompassing solution.

Stateset is used to execute event driven workflows across all of your apps and partners.

App screenshot

Modern, agile technology

Stateset offers a finance and operations platform built on next-generation web development frameworks and distributed consensus protocols, eliminating the need for legacy, siloed ERP and CRM systems.

Streamlined workflows

By automating and analyzing intercompany workflows, Stateset significantly reduces the time it takes for merchants, suppliers, and agencies to collaborate and execute on their processes.

Scalability and adaptability

Stateset technology stack enables direct-to-consumer businesses to grow faster and scale without accumulating detrimental technical debt.


The platform is specifically designed for integration with developer partners, promoting seamless collaboration and interconnected systems.

Powerful API

Stateset offers a powerful API that allows developers to build custom integrations and applications that can be used to automate and streamline business processes.

Robust and reliable infrastructure

Stateset Platform is built on proven technologies and cloud services, which ensure reliability, security, and flexibility for customers.

One platform loved by merchants, built for all partners

Direct-to-consumer operators trust Stateset to automate workflows faster, scale seamlessly, and foster collaboration with developer partners through our powerful API and developer-friendly environment.

DTC Merchants

DTC Merchants trust Stateset to replicate the Amazon-effect across their entire supply chain, logistics, operations, and financial processes. By optimizing and streamlining aspects such as order placement, fulfillment, inventory management, and financial planning, Stateset empowers merchants to improve competitiveness and exceed customer expectations in an ever-evolving market.

3PLS & Warehouses

Streamline real-time management of reverse logistics, inventory, and shipping operations with Stateset. Our advanced technology enables 3PLs and warehouses to collaborate effectively with partners, respond to dynamic industry demands, and achieve precise supply chain management. By automating processes and centralizing operations, we help minimize errors and reduce operational costs.

Design & Developer Agencies

Design and Developer Agencies choose Stateset as the ultimate API and workflow orchestration engine. Seamlessly integrate diverse applications and processes while simplifying data management, workflows, and communications. By adopting Stateset, agencies can focus on delivering high-quality solutions for their clients, while our platform handles the technical orchestration of various project components.

I'm thrilled with how Stateset allows us to allocate more people and resources towards growing revenues and improving our SKUs and client experience. We can run a larger business better and faster while making our back-office staff happier.

Brand Group CEO

Orchestrate your Composable Commerce Workflows in Minutes

Stateset Cloud Platform enables direct-to-consumer businesses to grow faster, scale seamlessly, and foster collaboration with developer partners through our powerful API and developer-friendly environment.

App screenshot


Apart from providing an amazing frontend developer experience, GraphQL is a crucial component in 3factor architecture as it allows flexible API access and realtime capabilities.

Reliable Eventing

This removes complex state management in your API layer and defers it to bespoke business logic functions. Events can also be persisted so that entire history of state is available for observability.

Async Serverless

Write business logic as event handling functions. Each function only cares about one event and is hence small & cohesive. Easily deploy such functions to serverless compute powered by Knative.

Stateset One: The Autonomous Commerce Operating System

Stateset One is a modern web platform for customer service, operations & logistics and warehouse teams. Stateset is built on a modern serverless architecture and is designed to be highly scalable and reliable.

Inbox user interface

Stateset Cloud: Modern Development and Serverless Hosting Platform

Experience the fastest way to automate your operations and logistics. Generate serverless functions using AI, effortlessly edit them, and deploy them to the Stateset Platform. With Stateset Actions, you can achieve seamless intercompany business process orchestration through AI-generated automated serverless functions.

Inbox user interface

Stateset Returns AI

Empower your Ops/CX team to create an exceptional post-purchase experience with Stateset Returns AI Automation. Backed by cutting-edge AI and native Shopify Returns APIs, our solution streamlines return and warranty processes, enhancing customer satisfaction and operational efficiency.

Inbox user interface

Ready to dive in?Start your free trial today.

Ready to experience the future of commerce automation? Start your free trial today and discover why Stateset is 10x faster and easier to implement than legacy commerce operations software.

App screenshot