StateSet's Cloud Platform gives DTC merchants the frameworks, workflows, and infrastructure to build faster, more autonomous commerce operations.

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Unlock Efficiency and Boost your CX with StateSet's AI-Powered Operations Platform

Order Automation

Improve the customer journey with AI-driven order management. StateSet automates the process, quickly managing orders across channels, minimizing processing time and enhancing interactions.

Streamline Returns

Simplify returns with StateSet's platform. Efficiently manage reverse logistics and label printing, transforming complex workflows into simple processes. Boost revenues while focusing on core business growth.

Streamline Warranties

Enhance warranty exchanges and replacements with StateSet. Accelerate and simplify warranty management workflows, delivering superior customer experiences that foster loyalty and satisfaction.

Subscription Automation

Elevate subscription services with GPT-4-powered AI Chat. StateSet automates cancellations and manages inquiries efficiently, integrating FAQ and customer data to improve response times and satisfaction.

Simplified Refunds

Automate refunds with StateSet. Expedite the process based on comprehensive order history analysis, ensuring a swift, seamless refund process that enhances customer experience and builds trust.

Consolidate your operations tech stack into one all-encompassing solution.

StateSet is a system for managing business processes and workflows, which happens to be built on an underlying foundation of commerce data.

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Modern, agile technology

StateSet offers an operations platform built on next-generation web development frameworks and distributed consensus protocols.

Determinstic workflows

By automating and analyzing deterministic workflows, StateSet significantly reduces the time it takes for merchants and their partners to collaborate and execute on their processes.

Scalability and adaptability

StateSet technology stack enables direct-to-consumer businesses to grow faster and scale without accumulating detrimental technical debt.


The platform is specifically designed for integration with developer partners, promoting seamless collaboration and interconnected systems.

Powerful API

StateSet offers a powerful API that allows developers to build custom integrations and applications that can be used to automate and streamline business processes.

Robust and reliable infrastructure

StateSet is built on proven containerization technologies and serverless cloud infrastructure, which ensure reliability, security, and flexibility for customers.

One platform loved by merchants, built for all partners

Direct-to-consumer operators trust StateSet to automate workflows faster, scale seamlessly, and foster collaboration with developer partners through our powerful API and developer-friendly environment.

DTC Merchants

DTC merchants trust StateSet to deliver the Amazon-effect across their operations. By streamlining order placement, fulfillment, inventory management, and reverse logistics, we enhance competitiveness and exceed customer expectations.

3PLS & Warehouses

Optimize reverse logistics, inventory, and shipping with StateSet. Our technology fosters effective collaboration, dynamic industry response, and precise warehouse management, reducing errors and operational costs.

Design & Developer Agencies

StateSet is the ultimate API and workflow orchestration engine for design and developer agencies. Integrate applications, simplify data management, and streamline workflows, allowing agencies to focus on delivering high-quality solutions.

I'm thrilled with how StateSet allows us to allocate more people and resources towards growing revenues and improving our SKUs and client experience. We can run a larger business better and faster while making our back-office staff happier.

Brand Group CEO

StateSet Cloud Platform is the platform to scale your direct-to-consumer business.

StateSet Cloud Platform enables direct-to-consumer businesses to grow faster, scale seamlessly, and foster collaboration with developer partners through our powerful API and developer-friendly environment.

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Apart from providing an amazing frontend developer experience, GraphQL is a crucial component in 3factor architecture as it allows flexible API access and realtime capabilities.

Reliable Eventing

This removes complex state management in your API layer and defers it to bespoke business logic functions. Events can also be persisted so that entire history of state is available for observability.

Async Serverless

Write business logic as event handling functions. Each function only cares about one event and is hence small & cohesive. Easily deploy such functions to serverless compute powered by Knative.

StateSet One: The Autonomous Commerce Operating System

StateSet One is a modern web platform for customer service, operations & logistics and warehouse teams. StateSet is built on a modern serverless architecture and is designed to be highly scalable and reliable.

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StateSet Cloud: Modern Development and Serverless Hosting Platform

Experience the fastest way to automate your operations and logistics. Generate serverless functions using AI, effortlessly edit them, and deploy them to the StateSet Platform. With StateSet Actions, you can achieve seamless intercompany business process orchestration through AI-generated automated serverless functions.

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Ready to dive in?Start your free trial today.

Ready to experience the future of commerce automation? Start your free trial today and discover why StateSet is 10x faster and easier to implement than legacy commerce operations software.

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